FAQ

 1. When will I receive my order?

Orders within the UAE are processed and delivered within 1–3 business days.

Delivery to GCC countries is estimated at 4–8 business days, depending on the destination.

 2. Do you ship internationally?

Currently, we deliver within GCC countries. We are actively working on expanding our international shipping.

 3. Can I return my order?

To ensure the highest quality and safety of our products, we do not accept returns. Please review our return policy for further details.

4. Can we try the fragrances before purchasing?

Follow us on social media to stay updated on upcoming events and exhibitions where you can experience our scents in person.

We also hope to offer a discovery set very soon.

 5. How can I get in touch for questions?

For any inquiries, please reach out to us through Instagram @niadubai or WhatsApp at +971 50 467 9078.

 6. How should I store my perfume?

Store your fragrance in a cool, dry place, away from direct sunlight. This helps preserve its purity and longevity.

Need help?

If you have any other questions, don’t hesitate to contact us anytime. We’re here to assist you!